P.O. Fails Again
More Problems from the Post Office.
We have just been informed that our Regional Mail Centre will no longer accept lodgement of bulk mail. What else are these places supposed to do except handle mail?????
We have been instructed that we will now have to line up at a Post Office (carrying boxes of envelopes to mail) and wait our turn to be served. Those who have been forced to endure this torture will understand. We elect to post our bulk mail at the mail centre because of time saving and convenience.
This obnoxious decision is intolerable. The new manager seems hell bent on antagonising customers and treating them as an imposition. He has changed methods and practices that have been in place for twenty to thirty years without any consultation. The purpose is obscure.
The fact that we often have assisted the Post Office by cleaning grafitti from mail boxes, reported problems and vandalism, held mailbags secure, provided toilet facilities for posties, etc. has been forgotten.
These days we find it unusual to receive clean and undamaged mail from the postman. Even on totally fine days we are handed mail that is wet and damaged.
It seems that the Post Office is moving away from its basic responsibilties to steal further trade from small business. Government facilities are being used to expand retail sales in non traditional areas in direct opposition to existing businesses. The size of this body is being used like the huge chain stores to force deals that cannot be matched by others in the field and no-one cares.
Maxine and Peter
We have just been informed that our Regional Mail Centre will no longer accept lodgement of bulk mail. What else are these places supposed to do except handle mail?????
We have been instructed that we will now have to line up at a Post Office (carrying boxes of envelopes to mail) and wait our turn to be served. Those who have been forced to endure this torture will understand. We elect to post our bulk mail at the mail centre because of time saving and convenience.
This obnoxious decision is intolerable. The new manager seems hell bent on antagonising customers and treating them as an imposition. He has changed methods and practices that have been in place for twenty to thirty years without any consultation. The purpose is obscure.
The fact that we often have assisted the Post Office by cleaning grafitti from mail boxes, reported problems and vandalism, held mailbags secure, provided toilet facilities for posties, etc. has been forgotten.
These days we find it unusual to receive clean and undamaged mail from the postman. Even on totally fine days we are handed mail that is wet and damaged.
It seems that the Post Office is moving away from its basic responsibilties to steal further trade from small business. Government facilities are being used to expand retail sales in non traditional areas in direct opposition to existing businesses. The size of this body is being used like the huge chain stores to force deals that cannot be matched by others in the field and no-one cares.
Maxine and Peter
Labels: Dunnsnews
posted by Dunn's Newsagency | 8:19 pm
1 Comments:
As you rightly point out, Australia Retail, oops I mean POST are neglecting their core business.
At the Post Office, you as a mail customer should get priority over bill payers, telephone handset buyers, barbecue tools buyers etc.
We see supermarkets give priority to people who wish to buy carcinogenic products, so it shouldn't be too hard to give priority to postal customers.
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