THOSE Footy Cards

Backorders Have Arrived

The Tele footy cards that you backordered have arrived in their hundreds. We are currently sorting them out before we hand them over. We are making sure that all orders are complete and correctly assembled so there are no problems for you.

PLEASE NOTE THAT WE WILL NOT BE PHONING THE HUNDREDS OF PEOPLE WHO PLACED BACKORDERS. Your phone number will only be used to check that you get the right order.

Thanks for your patience in such a poorly organised promotion by the Telegraph.

Unfortunately we were blamed for the whole fiasco and on several occasions our staff was unfairly abused at the counter. The whole fiasco was very costly in time, staffing, interfering with normal sales, unhappy customers and it consumed an enormous amount of time to administer.

Regular customers know that we always do an exceptional job with these promotions and rarely have problems. The main troubles seemed to occur when we originally had enough stock but this was exhausted by roving customers who had been disappointed elsewhere. In the end, the shortage of backup stock just overwhelmed us.

Maxine and Peter