Harry Potter
Posters, Cards and Wands
The current promotion is underway and there is one essential for customers:- you MUST have a coupon from the paper to purchase the product. Each day there is a new item to purchase for $2 with the coupon.
Some customers who received the first item and the album last Sunday will come in next Sunday to get item number 2 free, having not looked carefully at the details. The fact that they are many issues behind will cause great angst because of they didn't listen to our info last week-end.
We hope that all outlets participating follow the rules by insisting on collecting the coupons from the papers. Our staff often get abused for not providing previous items or mutiple items with only one coupon. Another problem we have struck is requests to hold papers and promo items that we will not do. These customers do not realise that the time involved does not start to match the retail returns we receive from these promotions. For over a week we had to find storage room for many of the boxes of the free albums and have happily provided them to free up the space not the promotion is on.
Enjoy collecting this promotion at a fantastic price for enthusiasts, but please bear with us as we collect the tokens and explain the details to other customers.
Maxine and Peter
The current promotion is underway and there is one essential for customers:- you MUST have a coupon from the paper to purchase the product. Each day there is a new item to purchase for $2 with the coupon.
Some customers who received the first item and the album last Sunday will come in next Sunday to get item number 2 free, having not looked carefully at the details. The fact that they are many issues behind will cause great angst because of they didn't listen to our info last week-end.
We hope that all outlets participating follow the rules by insisting on collecting the coupons from the papers. Our staff often get abused for not providing previous items or mutiple items with only one coupon. Another problem we have struck is requests to hold papers and promo items that we will not do. These customers do not realise that the time involved does not start to match the retail returns we receive from these promotions. For over a week we had to find storage room for many of the boxes of the free albums and have happily provided them to free up the space not the promotion is on.
Enjoy collecting this promotion at a fantastic price for enthusiasts, but please bear with us as we collect the tokens and explain the details to other customers.
Maxine and Peter
Labels: Dunnsnews
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