Harry Potter

Posters, Cards and Wands

The current promotion is underway and there is one essential for customers:- you MUST have a coupon from the paper to purchase the product. Each day there is a new item to purchase for $2 with the coupon.

Some customers who received the first item and the album last Sunday will come in next Sunday to get item number 2 free, having not looked carefully at the details. The fact that they are many issues behind will cause great angst because of they didn't listen to our info last week-end.

We hope that all outlets participating follow the rules by insisting on collecting the coupons from the papers. Our staff often get abused for not providing previous items or mutiple items with only one coupon. Another problem we have struck is requests to hold papers and promo items that we will not do. These customers do not realise that the time involved does not start to match the retail returns we receive from these promotions. For over a week we had to find storage room for many of the boxes of the free albums and have happily provided them to free up the space not the promotion is on.

Enjoy collecting this promotion at a fantastic price for enthusiasts, but please bear with us as we collect the tokens and explain the details to other customers.

Maxine and Peter

Professional Thieves

Another Break-in!

We are certainly getting tired of continued attacks on our business by local youths. This time there was a lot of malicious damage and only some drinks and confectionery stolen (that we have identified so far).

This seems to be done by young professional criminals. Witnesses say that there were four very young people who had the audacity the come back after being disturbed during the break, enter and steal. In addition to the damage to stands and displays, there was an organised search for money and cigarettes that left a huge amount of documents and records scattered behind the counter. We remove all valuables as a result of bitter experience in previous break-ins. Last time we decided to discontinue cigarettes from our stock.

It is extrememly difficult to cope with such events and begins to take a toll on individuals and owners. The most disappointing thought is that when arrests are made, we are requested to attend a conference with those arrested. At one conference the criminal involved decided not to attend because he didn't want to get out of bed that day! Result - end of conference!

We feel that the only real solution would involve payment for damage caused and goods stolen. This could be repaid over an extended time, and our experience is that all those who have been involved with these illegal activities receive some kind of public benefits. This could be the source of some of the repayments. Such penalities could lead to second thoughts about becoming involved in the growing public problem of such break-ins.

Maxine and Peter